Business Application Support Specialist (Document Management System)
- at least 1 year of work experience in supporting document management systems;
- knowledge of the Sharepoint system is desirable;
- profound knowledge and understanding of the principles of workflow systems;
- team work experience;
- fast learner;
- higher technical education.
- advising users on workflow systems;
- technical support of functioning on the second line of the bank's document management systems;
- administration of bank workflow systems;
- resolving incidents in the bank's workflow systems;
- writing instructions for the first line of support and users;
- communication with contractors and developers regarding the functioning of workflow systems.