Business Application Support Specialist (Document Management System)


  • at least 1 year of work experience in supporting document management systems;
  • knowledge of the Sharepoint system is desirable;
  • profound knowledge and understanding of the principles of workflow systems;
  • team work experience;
  • sociability;
  • fast learner;
  • initiative;
  • higher technical education.
  • advising users on workflow systems;
  • technical support of functioning on the second line of the bank's document management systems;
  • administration of bank workflow systems;
  • resolving incidents in the bank's workflow systems;
  • writing instructions for the first line of support and users;
  • communication with contractors and developers regarding the functioning of workflow systems.
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