New app for customers of Pivdenny Bank – Pivdenny Online

Joint-Stock Bank “Pivdenny” issued a new mobile application Pivdenny Online. It will become the main channel of interaction between customers and the bank, thanks to which one can independently perform most everyday transactions. Pivdenny Online has functionalities which satisfy most of the customer’s needs in remote services: card-to-card transfers and interbank transfers across Ukraine, replenishment of mobile phones, currency exchange, etc. New mobile application will be available only to active customers – owners of payment cards issued by Pivdenny Bank. However, in the near future we will implement functionalities of remote opening of accounts for new customers.

Pivdenny Online is fully in-house solution built from scratch on a new technology stack. Development of new application started with studying an experience of bank customers, setting the goals and team recruitment. Using the newest principles and methods of development, persistent and coordinated team work, focus primarily on user needs – all this allowed Pivdenny Online to become not just “boxed solution”, but rather an adaptive tool, using which active, and later new bank customers will gain improvements and new functions much faster. Already in the near future, the bank customers will have an opportunity to place currency deposits in the application at the currency purchase rate favorable for the customer, as well as remote opening of cards and a lot of other necessary functions.

“We tried to create an application exactly as our customers want to see it, and taking into account best practices for the use of banking mobile applications in Ukraine. Easy and comfortable interface, as well as technological component of Pivdenny Online will allow us significantly to improve customer’s experience. Further development of Pivdenny Online application will allow customers to manage money conveniently and easily – the way it should actually take place”, noted Deputy Chairman of the Board of Pivdenny Bank Maksym Tsymbal.

Pivdenny Online currently offers:

• transfers and payments between cards and accounts;
• currency exchange operations;
• replenishment of mobile phone;
• management of accounts and cards;
• service operations with cards (setting a PIN code of the card, locking/unlocking, card activation, management of limits);
• history of operations with card accounts and transaction receipts;
• preservation of cards for quick access to repeated operations;
• push notifications to confirm and inform about operations;
• adding cards to Apple Wallet for cashless payments;
• quick and easy registration;
• safe login using Touch ID, Face ID, PIN;
• user support center in Telegram, Viber and Messenger.

Pivdenny Online is already available in Google Play and AppStore. To start using a new application it is necessary to have a phone number which you registered with the bank, and activated card of Pivdennyi Bank. For more information about the application, click here.

We will be grateful for your feedback in Google Play and AppStore.