Cards
Pivdenny Bank offers card tariff plans designed for various clients customised to their daily needs and financial capabilities.
Convenience
Pivdenny Bank’s payment cards are accepted by millions of terminal/POS around the globe. Using a card issued by Pivdenny Bank also allows you to receive cash in a local currency at any time of day or night.
Innovations
We are regularly monitoring new technologies so that we and our clients can keep up with the times. Contactless payments, mobile applications, mobile banking — we have already implemented all of these innovations!
Service
We enjoy speaking with clients in person to resolve any problems quickly.
Security
Pivdenny Bank closely monitors technological developments also to protect client money from fraud: 24-hour monitoring of card transactions and message notifications to the client’s mobile phone.
Benefits
How do I obtain a card?
For individuals
World Elite Mastercard
Visa Signature
Cards for recipients of payments
Salary cards
IT card
Sailor’s card
Specialised cards
– Children's card: Give your child lessons in financial literacy!
Maintain the security of your cards — always keep the details of your card confidential
✓ Never disclose the following data (no matter who or for what purpose) over the phone:
- your PIN-code;
- the validity of the card;
- the three-digit code on the reverse side of the card (CVV2/CVC2-code);
- passwords sent to you via SMS messages;
- your password for the Pivdenny MyBank internet banking system.
Even if the other person claims to be calling from the bank and asks to clarify these details, never disclose them. The bank has all the information it needs to support your card.
✓ Never write down PIN codes or passwords on the payment card or paper carriers, never keep them with the card.
✓ Card-based payments in shops, restaurants, cinemas, hotels or elsewhere should always be processed in your presence.
✓ If you decline a purchase or decide to return a product, make sure that the sales staff has cancelled the transaction. They are obliged to give you a receipt confirming cancellation of the purchase.
✓ When making purchases online, use only protected or reliable and verified sites. Never enter your PIN code when making a purchase online!
FAQ
Documents
Pivdenny Online
Try our new mobile app. It’s easy to make transfers, buy currency, replenish mobile phones and manage finances!
The Client has the right to withdraw from a particular Application Service Provision Agreement (if required by applicable legislation of Ukraine) and terminate this Agreement and close accounts on the basis of a written application (except when early closure/refusal/termination of the agreement is prohibited by law), provided that there are no outstanding debts or valid Application-Agreements/Agreements at the Bank, and all PCs have been returned at the request of the Bank, including those issued to the Client's proxies. This Agreement is considered terminated on the day of account closure and full fulfilment of obligations under this Agreement.
Potential risks for the client in using payment cards
When registering and servicing current accounts using electronic means of payment – payment cards, payment transactions with cards for debiting or crediting funds, there may be fees, both imposed by the issuing bank of the card and other banks, including costs, related to the tariffs of other banking institutions of Ukraine. Read more about Pivdenny Bank Tariffs here
In the case of non-fulfilment by the client of obligations under the Individual Complex Banking Service Agreement and/or its appendices, payments on the card (block) may be suspended and/or declared invalid until these violations are eliminated. Early fulfilment of debt obligations in whole or in part as determined by the bank, including contractual write-off of amounts in repayment of debt at the expense of funds on other accounts of the client may be demanded, and information concerning this debt or negative credit history may be provided to the credit bureau/Credit Register of the National Bank of Ukraine, which may be taken into account by the bank when making a decision on granting a loan in the future, or applying to courts in accordance with Ukrainian legislation. Read more
Risk of scams associated with unauthorised use of the card or client data. Read more
Risks associated with dangerous card payments on the internet. Read more
Risks associated with non-compliance with the rules of ATM use. Read more
The bank is not allowed to require customers to purchase any goods or services from the bank or its affiliates or partners as a mandatory condition for the provision of these services (except for the banking package).
The bank has no right to unilaterally make changes to agreements concluded with customers, unless otherwise provided by the agreement or the law.
You may refuse to receive promotional materials by calling the Customer Support Centre (free of charge in Ukraine) at 0 800 30 70 30.