BankID – fast and secure electronic identification

When the client initiates the identification via the NBU’s BankID, the bank may share the following data with the service provider:

• given name, patronymic, surname, sex;
• passport series and number, issuing authority and date of issue;
• registered place of residence and/or actual place of residence;
• place and date of birth;
• contact phone;
• email;
• identification number.

The exhaustive list of data to be disclosed to the service provider is determined by the latter themselves on a case-by-case basis.

BankID is highly secure. All data transmissions are completely protected.

• No need for re-entering your personal data, as they are already in the bank database.
• All data transmissions are completed in compliance with the NBU’s requirements and data security standards
• No need for obtaining your electronic signature for the majority of services
• Reducing the risk of errors during data entry

Learn more about the NBU’s BankID

Clients of Pivdenny Bank can use the electronic identification service via the NBU BankID System:

• individuals — via the Pivdenny Online mobile application;

• sole proprietors (FOPs) — via the iFOBS remote banking system.

Service Fees

The use of the electronic identification service via the NBU BankID System is free of charge (not tariffed) by Pivdenny Bank.

Terms of Service Use

The NBU BankID service is available to Pivdenny Bank clients under the following conditions:

• The client's identification data held by the bank is up-to-date;

• Individuals are registered in the Pivdenny Online mobile application;

• Sole proprietors (FOPs) have active access to the iFOBS system.

How to Use the Service

To complete electronic identification via NBU BankID, please follow these steps:

1. On the website or in the app of the service provider, select the login method via NBU BankID;

2. Select Pivdenny Bank from the list of banks;

3. Log in and authorize via Pivdenny Online or iFOBS;

4. Confirm the data transfer.

Note: Data transfer is carried out strictly with the user's consent and only to the extent necessary to receive the specific service. Upon successful verification of the specified data, the user will be identified on the service provider's portal.

Service Limitations and Restrictions

The provision of the electronic identification service via the NBU BankID System may be temporarily suspended or unavailable in the following cases:

• Outdated or incomplete identification data of the client;

• The need to update client data in accordance with statutory requirements and the bank's internal regulations;

• Change of the registered financial phone number via the Customer Support Center — access to the service will be restricted for 24 hours after the number is changed;

• The client's request to suspend the use of the service;

• Detection of signs of unauthorized use, compromised credentials, or other information security risks;

• Termination of the contractual relationship with the bank or closure of all client accounts;

• Technical maintenance or technical failures in the operation of the bank's information systems or the NBU BankID System;

• Other cases provided for by the legislation of Ukraine, regulatory acts of the NBU, and agreements with the client.

BankID is used on numerous public and commercial websites, e.g. government portals, the MIA services, e-queues, and other online platforms that require identity verification, namely:

• https://igov.org.ua
• https://id.diia.gov.ua
• https://e-driver.mvs.gov.ua
• https://mfa.gov.ua/consul/forua/e-cherga

To use BankID, you must have access to the bank's corresponding remote banking system:

• Individuals — registration and authorization in the Pivdenny Online mobile application.

• Sole Proprietors (FOPs) — access via the iFOBS remote banking system.

To obtain access to the iFOBS remote banking system, please contact your account manager or the Customer Support Center at 0 800 30 70 30 (toll-free within Ukraine).