Bank guarantee for tour operators and travel agents

Pivdenny Bank issues guarantees for these clients to cover their liability towards consumers for losses and damages in case of bankruptcy and in case of disputes over the actual service provided by the operator/agent, fully online with the Ukrainian law «On Tourism»

Maximum validity period of the guarantee – 63 months.

Currency of obligations – EUR equivalent.

Currency of payment under the guarantee – UAH.

Amount of the guarantee:

for tour operators:

  • EUR 10,000 for tour operators providing only domestic and inbound tourism services;
  • EUR 20,000 - for other tour operators;

for travel agents – EUR 2,000.

The guarantees are issued in paper form.

Collateral can be real estate; vehicles; goods in circulation; property rights to the funds on deposit accounts, etc.

Once the seller has submitted the full package of documents, the bank decides on the issuance of a guarantee with 100% cash couverage within 3 working days.

Procedure to apply for a bank guarantee:

  1. The tour operator (or travel agent) submits the required documents to the bank.
  2. Based on the documents received, the Bank evaluates the possibility of issuing a guarantee.
  3. If the bank agrees to issue a guarantee, a contract is signed with the tour operator (travel agent).
  4. The bank issues and delivers the guarantee in paper form directly to the tour operator (travel agent).
Bank guarantee for tour operators and tour agents
Guarantee (counter-guarantee) management commission:
- as a pledge of property rights on a physical person's deposit – in UAH from 1.80% per annum, in USD/EUR from 1.00% per annum;
- under 100% cash coverage or under the pledge of property rights for a deposit of a legal entity – in UAH from 2.60% per annum, in USD from 1.00% per annum, in EUR from 1.35% per annum;
- under other security/without security – by agreement.
Consideration of the demand for payment and execution of payment under a guarantee (counter-guarantee)
0.2% of the payment amount (min. UAH 1,000 - max. UAH 5,000)
Change of warranty conditions (counter-guarantee)
Increase of the term - 1,000 UAH;
increase of the amount - 0.2% of the increase amount (min 1,000 UAH - max 10,000 UAH);
other changes (including cancellation) - 500 UAH.

How do I apply?

  • Contact your personal manager

    for existing clients of the bank.


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