Pivdenny Bank approved a new edition of the Complex Retail Banking Service Agreement.

A new edition comes into effect on 10 February 2026.

The major changes will involve the inclusion of the following terms to the Complex Retail Banking Service Agreement: Open Banking, Account Access, Client’s Consent, Non-Financial Payment Services, Specialised Interfaces, Third-Party Payment Service Provider, PROSTIR e-Secure Technology, PROSTIR e-Secure
E-Commerce Operations Protection Technology, Technological Operator, payment card issue via Ukrainian Payment Space National Payment System (PROSTIR), the Bank’s right to stop interest yield in the event of termination of contractual relations with the Client, review of the peculiarities of opening a deposit account with PIVDENNY MYBANK INTERNET BANKING/PIVDENNY ONLINE Mobile App including in regards to obtaining a paper copy of an electronic agreement/document, specification of Open Banking Service as well as inclusion of information about peculiarities of a new Transfers by Telephone Numbers, inclusion of a payment card remote activation option. 

We have harmonised the agreement terms with the requirements of the applicable laws, in particular, we have specified the information about the terms relating to data disclosure and placement of information document on standard insurance product.

To read a new edition of the Agreement, visit our website by clicking the link.