Mastercard Service Restrictions

17.03.2020

Dear Clients!

Please be informed that some Mastercard services will be restricted due to the introduction of quarantine in Ukraine:

  1. MasterCard Concierge service and call centre.Due to restrictions on the number of visitors that may be present in an office at one time, client requests will be processed more slowly.
  2. Connection of clients to Conciergeservice will be accomplished by sending an SMS without a welcome call.
  3. Mastercard Rewards Programme.Due to interruptions in the supply of goods, gift orders will be suspended from 19 March. Electronic certificates may be ordered as usual.
  4. Airport services.In places where air travel is not restricted, clients may take advantage of all services.

We appreciate your understanding.