Fraudsters call and sms indiscriminately! As a rule, the typical SMS is "Your card will be blocked" (or similar phrases) and is sent out to hundreds of numbers. The fraudsters select numbers by replacing one digit, e.g.: (099) 222 33 11, (099) 222 33 12, (099) 222 33 13 etc.

1. A person may call itself a bank employee to inform you that your card has been or may be blocked. To unblock the card, you need to provide confidential details.

   This is a scam!

   Remember: a real bank employee will never request your card’s confidential information, because it is against the law. The bank does not need to call you or request any confidential information to block or unblock your card.

2. Someone calls claiming to be an employee of the Pension Fund (or another organisation) to inform you that money will be transferred to your card (supplementary pension, additional accruals, prize for participation in a promotion, material support, etc.) To collect the money, you allegedly need to provide your card details.

   This is a scam!

   Transferring money to account only requires your card number! This applies to all senders (including the Pension Fund, any foundation paying material support, any organisation or company and any shop conducting a promotional event, etc.)

   Remember: Never disclose any information beyond your card number over the phone! If someone tries to convince you to provide your confidential information, you are the victim of attempted fraud!

3. Someone poses as a buyer for a product you are selling online. After the call, he promises to transfer an advance payment (or the full price of the item). Later, you receive a call from the buyer or an accomplice claiming to be a bank employee. This individual tries to convince you to divulge your secret card details (for example, to transfer money to your card account).
   

   This is a scam!

   Remember: even if the caller knows the amount of the payment (prepayment for the good or its full price), this does not mean that he/she is a real employee of your bank! Fraudsters often work together: one poses as the "buyer", and the other pretends to be a bank employee. Their aim is to learn the secret details of your card!

4. Be vigilant making online payments. The crooks design websites that offer non-existent services (top-ups of mobile phones, money transfers, purchase of airline tickets.) The fake sites are designed resemble legal sites. They appeal to clients by offering them extremely attracting terms (e.g. by promising very low prices for services, zero commissions, etc.).
   

   The goal is to induce the client to divulge the details of his/her payment card using a form posted on the fake website. It only takes a few minutes to determine whether a site is fraudulent: use these simple expert tips of Ukrainian Interbank Association of Members of Payment Systems (EMA)

   Make sure the website is not on the "Black list of fraudulent sites" compiled by the EMA Association.

Materials published by the Ukrainian Interbank Association of Members of Payment Systems (EMA)